⚠ Reminder: Cancelling your annual plan will incur a fee equal to 50% of your remaining contract value  |  Your creativity. Our subscription. Forever.
Creative Cloud All Apps $54.99 per month · billed annually · no take-backsies
⚠ Cancellation Policy Cancel within 14 days: full refund.
Cancel after 14 days: 50% of remaining contract charged immediately.
Cancel by phone: average 47-minute hold time.
Cancel online: dark pattern flow. Good luck.
Est. 1982 · Adobe Inc. · NASDAQ: ADBE · Market cap: ~$180B

Creativity
for
Everyone.

Photoshop. Illustrator. Premiere. InDesign. Acrobat. The tools that defined modern design — now available for $659.88 per year, every year, forever, or until we raise prices again.

* Annual plan, paid monthly. By starting a free trial you agree to be automatically billed at the end of the trial period.
* Prices shown are introductory rates. Adobe has raised Creative Cloud prices in 2022, 2023, and 2024.
* "Creative Cloud" refers to a subscription service. You do not own any software. You rent access.

FTC SUED ADOBE IN 2024 OVER CANCELLATION DARK PATTERNS · CREATIVE SUITE CS6 (2012) WAS THE LAST VERSION YOU COULD OWN · 2023 TOS UPDATE: ADOBE CLAIMED RIGHTS TO REVIEW USER CONTENT · $20 BILLION FIGMA ACQUISITION BLOCKED BY EU AND DOJ · PHOTOSHOP PRICE UP 33% SINCE 2020 · FUNCTIONALITY UNCHANGED · ACROBAT PRO: $239.88/YR TO EDIT FILES ADOBE'S FORMAT CREATED · FIREFLY AI TRAINED ON ADOBE STOCK — WHICH ARTISTS ALSO PAY FOR · FTC SUED ADOBE IN 2024 OVER CANCELLATION DARK PATTERNS · CREATIVE SUITE CS6 (2012) WAS THE LAST VERSION YOU COULD OWN · 2023 TOS UPDATE: ADOBE CLAIMED RIGHTS TO REVIEW USER CONTENT · $20 BILLION FIGMA ACQUISITION BLOCKED BY EU AND DOJ · PHOTOSHOP PRICE UP 33% SINCE 2020 · FUNCTIONALITY UNCHANGED · ACROBAT PRO: $239.88/YR TO EDIT FILES ADOBE'S FORMAT CREATED · FIREFLY AI TRAINED ON ADOBE STOCK — WHICH ARTISTS ALSO PAY FOR ·
$659 All Apps / Year Up from $600 in 2022.
You will pay this forever.
50% Early Cancel Fee Of remaining contract balance
charged immediately on cancellation.
2012 Last Perpetual License CS6. You could own it.
Adobe ended that in 2013.
$20B Figma Bid (Blocked) Regulators said no.
Adobe paid $1B breakup fee.
$1B Breakup Fee Paid To Figma after the deal collapsed.
Passed on to subscribers.

// The FTC's Concern, Illustrated

How To Cancel Adobe.
A Choose Your Own Adventure.

In June 2024, the U.S. Federal Trade Commission sued Adobe and two of its executives, alleging the company made it intentionally difficult to cancel subscriptions and buried cancellation fees in the sign-up flow. Here is a simplified version of the experience.

1
Go to adobe.com/account
Log in. Find "Manage Plan." This button may or may not exist depending on which A/B test you're in.
2
Click "Cancel Plan"
A modal appears offering you a discount to stay. You must decline it. This is the first of four retention screens.
3
THE CANCELLATION FEE APPEARS
In small text: "You will be charged $X (50% of remaining contract) to cancel." This information was not prominently displayed when you signed up. It is prominently displayed now that you are trying to leave.
4
Select a reason for leaving
A mandatory dropdown. Every option triggers a different retention offer. You must pick one. The UX is designed to make you reconsider.
5
Final confirmation screen
The "Cancel Subscription" button is secondary. The "Keep Subscription" button is primary, large, and red. The cancellation button is grey, small, and reads "Continue to Cancel" — a phrase designed to feel like abandoning something, not completing an action.
6
Confirmation email arrives
You are out. Your access ends immediately or at period end. Your files remain in Creative Cloud but become read-only. Welcome to freedom.
📋 FTC Complaint Summary — June 2024 FTC v. Adobe Inc., Narayen & Murphy The FTC alleged Adobe:

· Enrolled consumers in subscriptions without clearly disclosing the early termination fee, which can exceed $200
· Buried cancellation fee information in fine print during sign-up
· Created a cancellation process with numerous steps and screens designed to prevent cancellation
· Named CEO Shantanu Narayen and CLO Dana Rao personally in the complaint

Adobe called the complaint "inaccurate" and said its practices were "transparent and easy." The case was ongoing as of mid-2024. Adobe subsequently announced it would make cancellation terms more visible at signup.
Alternative Cancellation Methods
📞 Phone: 1-800-585-0774 · Average hold: 30–60 min
💬 Chat: Available during business hours · 3-step retention flow
🌐 Online: See 6-step guide on the left
🏦 Chargeback: Some users' preferred method. YMMV.
✉️ Email: Not available for cancellations.
// The Suite — All $659.88/yr

Industry-Standard Tools.
Industry-Standard Lock-In.

Adobe's creative tools are genuinely excellent. They are also the only viable option for professionals in most workflows, which Adobe is well aware of and prices accordingly.

Ps
Photoshop

The industry standard for image editing since 1990. Genuinely irreplaceable for most professionals. Adobe knows this.

* Standalone: $263.88/yr. Free alternatives exist (GIMP, Affinity). Neither will open your .psd files from 2009 without drama. That's the point.

Ai
Illustrator

Vector graphics. Also industry-standard. Also irreplaceable for most workflows. $263.88/yr standalone. You sense a pattern.

* Affinity Designer is a legitimate alternative at a one-time cost. Adobe's response was to accelerate AI feature bundling to justify the gap.

Pr
Premiere Pro

Professional video editing. Used in Hollywood. Also very crashy. Some users swear by DaVinci Resolve (free). Adobe is aware of DaVinci.

* Standalone: $599.88/yr. That's just Premiere. DaVinci Resolve Studio: one-time $295. This comparison is not made in Adobe marketing materials.

Ae
After Effects

Motion graphics and VFX. Also essentially monopoly-tier in professional workflows. Nobody really leaves. That's fine. That's by design.

* The After Effects plugin ecosystem is vast and largely proprietary. Moving to a competitor means abandoning thousands in third-party tools. Adobe does not consider this a problem.

Id
InDesign

Page layout. Publishing. The only real game in town if you do print professionally. Has been largely the same product since 2002. Still $263.88/yr.

* Affinity Publisher exists. It is good. Publishers still demand .indd files. Printers still demand .indd files. The monopoly is enforced by the ecosystem, not the code.

Ac
Acrobat Pro

Adobe invented the PDF format in 1993 as an open standard. They now charge $239.88/yr to edit it. The PDF is free. Editing the PDF costs more than most software suites.

* Acrobat Reader is free. Acrobat Pro is $239.88/yr. The difference is the ability to edit documents in a format Adobe created and published as an ISO open standard. Make of this what you will.

Ex
Adobe Express

Adobe's answer to Canva. Canva costs $120/yr. Adobe Express is bundled in the $659 plan, alongside 20 apps you also get. It is fine.

* Canva has more templates, better collaboration, and 190M users. Adobe Express is Adobe admitting Canva happened while not being able to say so.

Ff
Adobe Firefly AI

"Commercially safe" generative AI. Trained on Adobe Stock and public domain content. Now integrated into every app whether you want it or not.

* "Commercially safe" means legally indemnified, not ethically uncomplicated. The artists whose work funded Adobe Stock are also Adobe's subscribers. They pay Adobe; Adobe trains on their work; Adobe charges them again.

// The Terms of Service Incident — 2023

In 2023, Adobe Updated
Its Terms of Service.
People Noticed.

In June 2023, Adobe pushed a mandatory ToS update. Users who clicked "Accept" without reading noticed language that appeared to grant Adobe a broad license to access and use user content for machine learning. Adobe said this was misunderstood. The community disagreed, loudly. Adobe walked parts of it back. The trust damage was harder to walk back.

"You grant Adobe a non-exclusive, worldwide, royalty-free sublicensable license, to use, reproduce, publicly display, distribute, modify, create derivative works based on, publicly perform, and translate the Content."

Adobe clarified this language was intended for automated content moderation and product improvement, not to train AI on your creative work. Creative professionals, who had watched several major AI companies train on their work without consent, were not entirely reassured. The clause was clarified in subsequent updates to explicitly exclude AI training use without user consent.

The deeper issue: hundreds of thousands of users accepted a mandatory update under a "click or lose access" ultimatum — the same pressure model Adobe uses for subscription renewals, software updates, and cancellation flows. The trust issues are structural, not incidental.

May 2023
ToS Update Pushed

Users shown mandatory accept screen. Must accept or lose access to all Adobe products. No opt-out path.

Jun 2023
Community Backlash

Creative professionals, illustrators, and photographers flagged the broad content license language. Adobe's stock dropped. Reddit was very upset.

Jun 2023
Adobe Clarifies

Adobe published a blog post saying the ToS was "not intended" for AI training. Later updated ToS to explicitly exclude generative AI training without consent.

$20B
// The Acquisition That Wasn't

Adobe Tried To Buy
Figma For $20 Billion.
Regulators Said No.

In 2022, Adobe announced it would acquire Figma — the browser-based design tool that had quietly eaten a large portion of Adobe XD's market — for $20 billion. It was the largest acquisition in Adobe's history. The EU and DOJ investigated. Both decided it would eliminate meaningful competition. The deal collapsed in late 2023. Adobe paid Figma a $1 billion breakup fee.

Sept 2022
Deal Announced — $20B

Adobe announces acquisition of Figma. Largest software design acquisition in history. Adobe XD quietly discontinued shortly after.

2023
Regulatory Scrutiny

EU Competition Commission and US DOJ both investigate. Concern: Adobe would acquire its most dangerous competitor and eliminate it, as it had done with others.

Dec 2023
Deal Collapses

Adobe and Figma mutually terminate. EU set to block it. Adobe pays $1B breakup fee to Figma. Adobe stock rises on the news. The market preferred Adobe without the debt.

2024
Adobe Launches "Figma Alternatives"

Adobe announces Project Spice and doubles down on Adobe Express. Figma announces a competitor to Photoshop. The war continues, now with $1B less on Adobe's balance sheet.

In Memoriam: Adobe Products That Didn't Survive

  • 🪦
    Adobe XD — 2017–2023. Discontinued after Figma acquisition was announced. Users migrated to Figma. Adobe's response was to try to buy Figma.
  • 🪦
    Adobe Muse — 2012–2020. Website builder. Killed. Users migrated to Squarespace and Webflow.
  • 🪦
    Adobe Animate (Flash) — 2020. Adobe ended Flash support after ~20 years. The entire web sighed in relief.
  • 🪦
    Adobe Dimension — 2017–2024. 3D compositing tool. Discontinued. 7 years of subscriber investment in learning the tool.
  • 🪦
    Adobe Portfolio — 2015–2024. Website builder for creatives. Discontinued with 6 months notice.
  • 🪦
    Adobe Spark — Rebranded as Adobe Express. Adobe's design of a Canva competitor to fight Canva, who was not acquired.
  • 🪦
    Creative Suite (Perpetual) — 1998–2013. The version you could own. R.I.P. CS6 (2012), the last of its kind.
// The PDF Gambit

Adobe Invented The PDF.
Then Charged You
To Edit It.

In 1993, Adobe co-founder John Warnock created the PDF format to solve a real problem: documents that look the same everywhere, regardless of system or fonts. It worked beautifully. In 2008, PDF became an ISO open standard (ISO 32000). Anyone can implement it.

Adobe then built a business where the format is free, but editing the format costs $239.88 per year. Adobe Reader (viewing) is free. Acrobat Pro (editing) is not. The document format that Adobe open-sourced is the leash that Adobe monetises.

Governments, law firms, hospitals, schools, and financial institutions send PDFs to each other all day. The recipient needs to sign, annotate, or edit. That costs $239.88/yr. Every year. Per user. For a format that is an ISO open standard.

Free Alternatives Adobe Would Prefer You Not Know About Smallpdf · ILovePDF · LibreOffice Draw · Foxit PDF · Preview (macOS, free) · PDFescape · Google Docs PDF import · All free or substantially cheaper. All functional for most use cases.
Document Preview

Q3 Financial Report — Draft for Review

Dear stakeholders,

Please find attached the Q3 financial summary. Several figures require correction before the board meeting on Friday. Kindly annotate your revisions directly in this document and return by end of day Thursday.

Note: There is an error in Table 3, row 7. Please fix before distribution.

Page 1 of 14 · Confidential

↑ This document was sent to you. You cannot edit it. You need Acrobat Pro ($239.88/yr). This is the ISO open standard PDF format. Welcome.
// Adobe Firefly — Generative AI

AI-Powered Creativity.
Read The Fine Print.

Adobe Firefly is "commercially safe" AI. The claim is legally precise. The full picture is more complex.

🛡️

Commercially Safe™

Firefly is trained on Adobe Stock, openly licensed content, and public domain material. Adobe offers to indemnify enterprise customers against IP claims arising from Firefly outputs. This is real and meaningful.

"Commercially safe" is a legal term, not an ethical one. It means Adobe has arranged the liability, not that the training was unambiguously fair to the artists whose work it contains.

📸

Trained on Adobe Stock

Adobe Stock is a marketplace where photographers and illustrators sell their work. They license it to Adobe. Adobe uses it to train Firefly. Adobe then sells Firefly-generated output that competes with those same contributors.

Contributor compensation for AI training use has been debated within the Stock community. Some contributors opted out. The opt-out mechanism is a separate setting from standard licensing.

🔄

Integrated Whether You Want It Or Not

Firefly is now integrated into Photoshop, Illustrator, Premiere, and most other Adobe apps. The Generative Fill, Generative Expand, and AI remove tools appear prominently in toolbars. You pay for AI features in your subscription automatically.

There is no "Creative Cloud without AI" tier. If you subscribe to All Apps, you are a Firefly subscriber. There is no opt-down pricing.

🪙

Generative Credits

Firefly AI uses a credit system. Your plan includes a monthly allotment of "generative credits." Heavy use may require additional credits. The subscription price does not include unlimited AI generation.

Free: 25 credits/month. All Apps plan: 1,000 credits/month. Additional credits purchasable. A subscription product now has a consumption sub-economy inside it.

🎨

Canva Also Has AI Now

For $120/year (vs $659), Canva includes AI generation tools. They are not as technically sophisticated as Firefly. For a significant portion of use cases, they are sufficient. Adobe does not market this comparison.

The professional-to-prosumer gap is narrowing. Adobe's strategy is to accelerate AI features to widen the perceived gap. Firefly is a product and a moat-building exercise simultaneously.

⚖️

The Artist Community Response

Many Adobe-subscribing artists have complex feelings about Firefly. They pay Adobe. Adobe uses similar work to train AI that can generate images that compete with them commercially. This is, at minimum, an awkward arrangement.

Adobe has hosted "responsible AI" panels and published ethics commitments. The artists whose work funded the training are also being asked to trust the output product. This is not unique to Adobe.

// Creative Cloud All Apps — Pricing History

The Price Goes
One Direction.

Adobe introduced Creative Cloud subscriptions in 2013. The base price was $49.99/month. Since then, it has been raised multiple times. Below is a simplified history.

$49.99
2013
Launch price
subscription era begins
$49.99
2015
Stable
competitive pressure
$52.99
2019
First increase
+6%
$54.99
2022
Second increase
+4% nominally
$59.99
2023
Third increase
+9% · Firefly added
$89.99
2025
Fourth major hike
+50% cumulative since 2013
* Prices shown for Creative Cloud All Apps, monthly billing, US region. Annual billing is lower. All figures approximate from public pricing history. Chart is illustrative.
"The software I've built my career on costs more every year and I can never own it. But the alternative is learning everything again. Adobe knows this." — Every Professional Designer, in a Reddit thread from every year since 2013
// Competitive Landscape Adobe Would Prefer You Not Research

What Adobe Has.
What Competitors Charge.

Use Case Adobe Option Price Main Alternative Alternative Price Gap
Image editing Photoshop $263.88/yr Affinity Photo 2 $69.99 one-time ~4× more per year
Vector illustration Illustrator $263.88/yr Affinity Designer 2 $69.99 one-time ~4× more per year
Video editing Premiere Pro $599.88/yr DaVinci Resolve Studio $295 one-time 2× yr 1, ∞ after
UI/UX design Adobe XD (discontinued) Bundled, then killed Figma $15/mo (pro) Figma won
Graphic design (casual) Adobe Express Bundled in $659 Canva Pro $119.99/yr $539 cheaper standalone
PDF editing Acrobat Pro $239.88/yr Smallpdf / Foxit Free–$108/yr 2× more minimum
Page layout / print InDesign $263.88/yr Affinity Publisher 2 $69.99 one-time Workflow migration required
Everything at once Creative Cloud All Apps $659.88/yr + fees Affinity V2 Universal $164.99 one-time 4× yr 1, then pure profit

* This comparison is simplified. Adobe's tools are often genuinely more powerful, especially at the professional end. Ecosystem lock-in (file formats, plugins, industry standards) is real and matters. The price gap is also real and matters. Both things are true.